Affected Version(s):
IP Office R9.1.4/R9.1.5 (pre R9.1.6)
Problem Details:
When trying to use the F3 “Voice Mail Transfer” feature in SoftConsole it does not work and when trying to manually force it by going to Actions -> Voice Mail Transfer, it is greyed out.
Cause:
This is caused by a bug in the R9.1.4/R9.1.5 code.
Solution:
Upgrade to R9.1.6 when it is released, or acquire the following patches from Avaya:
R9.1.406.6
R9.1.501.4