Avaya IP Office: Missed Hunt Group Calls Incorrectly Displayed In Call Log

Affected Version(s): R9.1.5 (possibly also affecting earlier builds of R9.1) Problem Details: Missed Hunt Group calls are showing in a user's call log, despite not being selected to show. Cause: ThisĀ is caused by a bug in the R9.1.5 build. Solution: Upgrade to R9.1.5 (if not already running R9.1.5) and obtain the following patch from Avaya … Continue reading Avaya IP Office: Missed Hunt Group Calls Incorrectly Displayed In Call Log

Avaya IP Office: SoftConsole Voicemail Transfer F3 Not Working

Affected Version(s): IP Office R9.1.4/R9.1.5 (pre R9.1.6) Problem Details: When trying to use the F3 "Voice Mail Transfer" feature in SoftConsole it does not work and when trying to manually force it by going to Actions -> Voice Mail Transfer, it is greyed out. Cause: This is caused by a bug in the R9.1.4/R9.1.5 code. … Continue reading Avaya IP Office: SoftConsole Voicemail Transfer F3 Not Working