Avaya IP Office Release 9.1 Service Pack 6 (R9.1.6)

Avaya have officially released Service Pack 6 for Release 9.1 of IP Office. R9.1.6 includes many fixes for issues such as the "Realm=LIBWWW-UNKNOWN" message that is displayed on 1600 series telephones during start up on R9.1 and fixes problems with Hunt Group membership in SCN environments. It also includes a SoftConsole fix for the voicemail transfer … Continue reading Avaya IP Office Release 9.1 Service Pack 6 (R9.1.6)

Avaya IP Office: SoftConsole Voicemail Transfer F3 Not Working

Affected Version(s): IP Office R9.1.4/R9.1.5 (pre R9.1.6) Problem Details: When trying to use the F3 "Voice Mail Transfer" feature in SoftConsole it does not work and when trying to manually force it by going to Actions -> Voice Mail Transfer, it is greyed out. Cause: This is caused by a bug in the R9.1.4/R9.1.5 code. … Continue reading Avaya IP Office: SoftConsole Voicemail Transfer F3 Not Working

Avaya IP Office: Bulk Remove Voicemail Messages (Embedded Voicemail)

Introduction This How-To covers the bulk removal of voicemail messages in Embedded Voicemail. Steps: 1: Connect to the IP Office via DTE/Serial Cable Connect to the IP Office using a DTE/Serial Cable via HyperTerminal or PuTTY using the following settings: Bits per second: 38,400 Parity: None Flow Control: None Data Bits: 8 Stop Bits: 1 Settings | … Continue reading Avaya IP Office: Bulk Remove Voicemail Messages (Embedded Voicemail)