Avaya IP Office: Missed Hunt Group Calls Incorrectly Displayed In Call Log

Affected Version(s): R9.1.5 (possibly also affecting earlier builds of R9.1) Problem Details: Missed Hunt Group calls are showing in a user's call log, despite not being selected to show. Cause: This is caused by a bug in the R9.1.5 build. Solution: Upgrade to R9.1.5 (if not already running R9.1.5) and obtain the following patch from Avaya … Continue reading Avaya IP Office: Missed Hunt Group Calls Incorrectly Displayed In Call Log

Advertisements

Avaya IP Office: Web Manager/One-X Portal Error – Server has a weak, ephemeral Diffie-Hellman public key

Affected Version(s): IP Office R9.0 and R9.1 (but may affect earlier versions) Google Chrome version 45 (but may affect earlier versions at a later stage) Problem Details: Users are unable to access Web Manager and/or One-X Portal due to the following error: Server has a weak, ephemeral Diffie-Hellman public key This error can occur when connecting to … Continue reading Avaya IP Office: Web Manager/One-X Portal Error – Server has a weak, ephemeral Diffie-Hellman public key

Avaya IP Office: Server Edition Backup Error – Backup failed: Wait inventory pushed stage failed

Affected Version(s): I have personally seen this error in R9.1, but it may also be in earlier versions. Problem Details: When backing up Server Edition configuration, it will reach 20% and then display the following error: Backup failed: Wait inventory pushed stage failed Cause: In my experience, this was caused when trying to backup to the Server … Continue reading Avaya IP Office: Server Edition Backup Error – Backup failed: Wait inventory pushed stage failed

Avaya IP Office: 9.1 Error – No more than 300 Hunt Groups are allowed in Non-Select IP Office Solution

Affected Version(s): R9.1 pre-SP3 Problem Details: Users are unable to save configurations to an IP500v2/Server Edition due to the following false error: No more than 300 Hunt Groups are allowed in Non-Select IP Office Solution Cause: This is caused by a bug in Manager which which causes hunt groups on multi-site systems to be multiplied … Continue reading Avaya IP Office: 9.1 Error – No more than 300 Hunt Groups are allowed in Non-Select IP Office Solution