Avaya IP Office: Reset Contact Recorder Administrator Password

Introduction This How-To covers the reset of the Contact Recorder Administrator’s Password if you have forgotten/don’t know the password. Please note this will only work with ContactRecorder, not ContactStore. For ContactStore password recovery steps please see our guide HERE. Steps: 1: Connect to the Contact Recorder Server Open PuTTY and connect to the IP Office Server Edition (or … Continue reading Avaya IP Office: Reset Contact Recorder Administrator Password

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Avaya IP Office: Reset ContactStore Administrator Password

Introduction This How-To covers the reset of the ContactStore Administrator's Password if you have forgotten/don't know the password. Please note this will only work with ContactStore versions that use PostGre SQL Databases (later versions of ContactStore, for example ContactStore 7.8.16, use PostGre SQL Databases). For Contact Recorder password recovery steps please see our guide HERE. Steps: … Continue reading Avaya IP Office: Reset ContactStore Administrator Password