Avaya IP Office: 3641/3645 Randomly Powering Off

Affected Kit: Avaya 3641 and 3645 (Spectralink/Polycom 8020 and 8030) wireless handsets Problem Details: Handsets appear to randomly power off, even when fully charged. Cause: Likely caused by loose or damaged connectors from the battery pack to the connectors inside the phone itself. Can be caused through general age of the handset, improper cleaning and … Continue reading Avaya IP Office: 3641/3645 Randomly Powering Off

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ShoreTel: Adjust Handset Display/Power Settings On 400 Series Handsets

Introduction This How-To covers adjusting the handset display/power settings on the ShoreTel 400 series handsets (420/480/480g/485g). Steps: 1: Open Config File Browse to the following location on your ShoreTel Director Server: C:\inetpub\ftproot\phoneconfig From here, there should be the following config files: custom.txt (global changes to all 400 series handsets) custom_IP420.txt (changes to all 420 handsets) … Continue reading ShoreTel: Adjust Handset Display/Power Settings On 400 Series Handsets