Avaya IP Office: Migrating ContactStore To A New Server

Introduction This How-To covers the migration of a ContactStore installation onto a new server. Steps: 1: Backup the ContactStore Database To backup the ContactStore database, you need to use the following command line procedure: Log on to the ContactStore server and open a command prompt window Change the directory to the \bin folder in the ContactStore installation … Continue reading Avaya IP Office: Migrating ContactStore To A New Server

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Unify OpenScape Business: Upgrading from a HiPath 3000 – Part 2

Introduction This How-To covers the upgrade process that is needed to migrate a Siemens HiPath 3000 to Unify OpenScape Business. Steps: 1: Connect all available Handsets Connect all analogue (A/B) and digital (TDM) phones to the system. For analogue devices, plug them in and lift the handset for it to register there is an analogue device there … Continue reading Unify OpenScape Business: Upgrading from a HiPath 3000 – Part 2

Unify OpenScape Business: Upgrading from a HiPath 3000 – Part 1

Introduction This How-To covers the licensing, software upgrades and kit that is needed to upgrade a Siemens HiPath 3000 to Unify OpenScape Business. Steps: 1: Determining Upgrade Licensing and Software Upgrade If your HiPath 3000 is running Version 5/6/7, you will require the following Software Upgrade licensing (depending on whether you have a 33x0/35x0/3800): L30251-U600-G593 - HiPath … Continue reading Unify OpenScape Business: Upgrading from a HiPath 3000 – Part 1