Avaya IP Office: Missed Hunt Group Calls Incorrectly Displayed In Call Log

Affected Version(s): R9.1.5 (possibly also affecting earlier builds of R9.1) Problem Details: Missed Hunt Group calls are showing in a user's call log, despite not being selected to show. Cause: This is caused by a bug in the R9.1.5 build. Solution: Upgrade to R9.1.5 (if not already running R9.1.5) and obtain the following patch from Avaya … Continue reading Avaya IP Office: Missed Hunt Group Calls Incorrectly Displayed In Call Log

Avaya IP Office: Off-hook Auto Dial

Affected Version(s): R7.0 and above. Problem Details: On Avaya phones with a fixed Call Log or History button (1400, 1600, 9500 and 9600 Series), if the button for  CALL LOG/HISTORY or CONTACTS on the phone is selected and handset goes Off-hook then the first number on top of the list get dialed automatically. For example, … Continue reading Avaya IP Office: Off-hook Auto Dial