Problem Details:

When trying to access Contact Recorder via HTTP, you are presented with a browser warning and are unable to proceed.

Cause:

This is most likely caused by the following setting being changed under:

System | Manage Users

If the setting for Allow Unencrypted (HTTP) Access? is set to No then this is likely the cause.

Solution:

You have a couple of options with this. You can change this from No to Yes or alternatively, to keep access secure, you can use the following formatting to access using HTTPS:

https://CONTACT-RECORDER-IP-ADDRESS:9444

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