Avaya IP Office: Unable To Access Contact Recorder Using HTTP

Problem Details: When trying to access Contact Recorder via HTTP, you are presented with a browser warning and are unable to proceed. Cause: This is most likely caused by the following setting being changed under: System | Manage Users If the setting for Allow Unencrypted (HTTP) Access? is set to No then this is likely the … Continue reading Avaya IP Office: Unable To Access Contact Recorder Using HTTP

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Avaya IP Office: Reset Contact Recorder Administrator Password

Introduction This How-To covers the reset of the Contact Recorder Administrator’s Password if you have forgotten/don’t know the password. Please note this will only work with ContactRecorder, not ContactStore. For ContactStore password recovery steps please see our guide HERE. Steps: 1: Connect to the Contact Recorder Server Open PuTTY and connect to the IP Office Server Edition (or … Continue reading Avaya IP Office: Reset Contact Recorder Administrator Password