This How-To covers installing an Avaya B179 Conference Phone. These handsets are supported from R7.0.

I have personally tested these steps on R8.1 and R9.0, but they should apply to any release the handsets are supported on.

Required License:
Avaya IP Endpoint License (NOTE: 3rd Party Licenses WILL NOT work with this handset)


1: IP Office Config – Edit System Settings

Open up the IP Office configuration in Manager and navigate to the following location:

System -> LAN1 or LAN2 -> VoIP

Once here, make sure that the SIP Registrar Enable checkbox is checked.

2: IP Office Config – Create A New Extension

Within the IP Office configuration, navigate to Extensions and right click to create a new Extension, ensuring that an unused Base Extension Number is used.

3: IP Office Config – Create A New User

After creating the new Extension, right click on Users and create a new User. Make sure you add the Base Extension Number you created in Step 2 to the User’s Setup. Press OK to save the new User.

4: IP Office Config – Edit User Settings

After saving the new User, navigate to their Telephony -> Supervisor Settings tab and add in a Login Code the same as their Base Extension Number. After doing this, press OK to save the changes and then save the configuration back to the Control Unit (File -> Save Configuration).

5: B179 Settings – Phone Settings

Plug the B179 handset in and once it loads, press the Menu button and navigate to Status -> Network. From here, you can either set or confirm the IP address that the phone has been assigned. Make a note of the IP address in there as this will be used in a later step.

6: B179 Settings – Login To Web Management

Open a browser and navigate to the IP address of the handset. The default login credentials are as follows:

Username: Admin
Password: 1234

7: B179 Settings – SIP Settings

Within the web management, navigate to Settings -> SIP and make the following changes:

Enable Account: YES
Account Name: Change to whatever you want to be displayed on the handset screen
User: Base Extension Number created in previous steps
Registrar: IP Address of LAN1 or LAN2 (dependant on which you configured earlier on as the SIP Registrar)
Realm: *
Authentication Name: Base Extension Number created in previous steps
Password: Base Extension Number created in previous steps

Press Save to confirm the changes.

8: B179 Settings – Network Settings

Within the web management, navigate to Settings -> Network. Within here, you can either confirm the addressing that has been picked up via DHCP or statically assign the below details:

IP Address: IP Address of the B179 handset
Netmask: Subnet Mask of the network on which the phone resides
Gateway: Local gateway on the network on which the phone resides
Primary DNS: IP address of the Primary DNS server
Secondary DNS: IP address of the Secondary DNS server

If you made any changes, make you you press Save.

9: Reboot The Handset

After going through the above steps, make sure you reboot the phone to pick up all the adjusted settings (if any).


Your B179 Conference Phone should now be ready to use. You can check the registration status by opening up the Avaya Monitor application and going to Status -> SIP Phone Status. It should show Registered in the Status column. If not, make sure that all of the details entered in the above steps match correctly by retyping them. If you are still encountering issues and are using DHCP, see if the issue remains when statically assigning the IP address etc.

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