Avaya IP Office: Setting Up A Conference On A B149

Introduction

This How-To covers setting up a conference on an Avaya B149 Analog Conference Handset. These handsets are supported from R7.0.

I have personally tested these steps on R9.0 and R9.1, but they should apply to any release the handsets are supported on.

Required Configuration:
Check there is a *47 Short Code in the IP Office configuration with the Feature set to Conference Add. If *47 is being used by something else other than Conference Add, create a new Short Code and use this new Short Code in the below steps.

Steps:

1: Modify The Phone Settings

Press the Menu button on the handset and navigate to Conf Guide option. Select Conf Guide and then go to the Settings option. The 3 entries should be modified to look like the below:

Enquiry: F
Conference: F*47
Return: F

If you accidentally delete the F, press the green answer call button.

2: Setting Up The Conference

Press the Conference button on the handset and select Instant.

3: Adding The First Party

Dial the first participant for the conference. When they have answered, press the OK button on the handset to confirm that they will be joining the conference.

4: Adding The Second Party

After you have confirmed the first participant has joined, you will then be asked whether you want to add another participant. Press OK and dial the next number. When they have answered, press the OK button to confirm that they will be joining the conference.

5: Complete The Conference

Once the second participant has joined, this should start the conference thanks to the *47 option added at the start. You can then either press OK to add other participants to the conference, or press the C button to stop adding participants.

Conclusion

I thought it would be useful to create a guide for this as I’ve spoken to a few people who have had issues setting up conferences with these handsets as the documentation for them isn’t quite clear.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s