Avaya IP Office: LVM Greeting Utility Errors In Conversion

Problem Details:

When using the LVM Greeting Utility within IP Office Manager to convert files ready for upload, it reports the following error:

Errors in conversion – please see the output.log file

Cause:

This is caused by insufficient user rights when installing/running Manager.

Solution:

Run As Administrator when doing the initial install of IP Office Manager for a permanent fix. Run As Administrator when opening a pre-installed version of IP Office Manager for a temporary fix.